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RESET CITRIX RECEIVER HOW TO
RESET CITRIX RECEIVER WINDOWS 8

Use the New-BrokerMachineCommand PowerShell command. Suppose you want to reset the profile for user1.

RESET CITRIX RECEIVER HOW TO

See the following examples for details about how to use the PowerShell cmdlets to reset a profile:

For more information about this cmdlet, see. You can reset a profile using the Broker PowerShell SDK.Ĭreates a command queued for delivery to a specific user, session, or machine. You have returned the profile to its original, pre-reset state. That is, remove the date and time extension. Rename the archived folder using the original profile name.That is, the one without the upm_datestamp extension.

Locate the archived folder on the network share that contains the date and time appended to the folder name, the folder with a.

Delete the local profile if one exists.

To manually restore a profile after a failed reset

RESET CITRIX RECEIVER WINDOWS 8

In Windows 8 and later, cookies are not copied to the new profile when profiles are reset.

If the Citrix Management profile container is enabled as the entire user profile solution, the new profile doesn’t contain the preceding personal folders.

If the user store is enabled as the user profile solution, the new profile contains the following personal folders from the original user profile:.

If the profile is not successfully reset (for example, the user cannot successfully log back on to the machine or some of the files are missing), you must manually restore the original profile. The user must stay logged on until the restoration is complete. If the profile is a Microsoft roaming profile, the folder restoration might still be in progress for a brief time. If the profile is a Citrix user profile, the profile is already reset by the time the user’s desktop appears. This logon action ensures that the correct profile is reset. If the user has profiles on multiple platforms (such as Windows 8 and Windows 7), instruct the user to log back on first to the same desktop or app that the user reported as a problem. The user then needs to log off, and log back on to complete the profile reset. If you are using Citrix Virtual Desktops (Server VDA), you need to be logged on to perform the profile reset. The folders and files that were saved from the user’s profile are copied to the new profile.

Instruct the user to log off from all sessions.From Director, search for the user whose profile you want to reset, and then select this user’s session.If you are using the Citrix Virtual Desktops (Desktop VDA), do the following: When the user logs off again, the new profile is copied to the network store. You can configure Profile Management so that a template profile overrides the roaming profile, if necessary.įor Microsoft roaming profiles, Windows creates a profile, and when the user logs on, the folders are copied back to the user device. If a roaming profile is used for the reset, any registry settings in the roaming profile are preserved in the reset profile. The folders are copied back to the network profile, and the user can log on normally. The next action depends on whether the profile being reset is a Citrix user profile or a Microsoft roaming profile.įor Citrix user profiles, the new profile is created using the Profile Management import rules.If a local profile is present, it is deleted.If the user is processed by Profile Management, but receives a roaming profile command, it is rejected (or the opposite way). The Profile Management service then attempts to reset a profile of that type and looks for the appropriate network share (user store). The reset command issued by Director specifies the profile type. This diagram illustrates the process following the user logon, when a user profile is reset. Director receives the information through Profile Management, including information about the profile size, type, and logon timings. After the user logs off and you select the reset command (either in Director or using the PowerShell SDK), Director first identifies the user profile in use and issues an appropriate reset command. Starting with Profile Management 2106, the reset function is available for the Citrix Management profile container–based user profile solution.Īny Citrix user profile or Microsoft roaming profile can be reset. However, most user profile data is missing (for example, the registry is reset and application settings might be deleted). When a profile is reset, the user’s folders and files are saved and copied to the new profile.